Is this it?!

It’s not a new concept.

“What gets measured, gets improved”

Feels like Seth is talking to me today when he asks “What to obsess over”

"I'd have you obsess about things that are a lot more difficult to measure. Things like the level of joy or relief or gratitude your best customers feel. How much risk your team is willing to take with new product launches. How many people recommended you to a friend today...

What are you tracking? If you track concepts, your concepts are going to get better. If you track open rates or clickthrough, then your subject lines are going to get better. Up to you.”

We are building a new product at BootsnAll that I think can have a big impact on the world. We’ve been discussing internally – “What should we measure?” – Thanks for responding Mr Godin with this blog post!

Brandy and I are in SFO for some last minute appointments. I tried Uber 3 times yesterday after reading about them for awhile.

Quick, Efficient, and Delighted
Last night, Brandy and I were up in the first Balcony of the Sundance Kabuki theaters watching the credits of Frank and Robot scroll by. I activated the app on my Android phone telling Uber that we needed a ride. Uber quickly told us, that Mauro was 3 minutes away. By the time we got down the stairs, he was there waiting for us. DELIGHTED we were!

It’s a bit more expensive than a taxi is my guess. But the convience and cleanlyness of these black cars is awesome. Brandy is not supposed to be on her feet for more than 5 minutes cuz of our momos, so this service is ideal vs Taxis, buses and trains.

I’m stoked.

Reading about it for the past year or so just does not do it justice. To see and experience how quick and seamless the experience is excites me.

Superb talk from our Pacific Northwest Neighbor Matt Haughey.

For those that don’t know, BootsnAll, hence me is in a similar category at Matt/Metafilter. We’ve turned down money many times. We are taking the long-term view towards building and have been beating this drum for a long time. Take 40 minutes to watch this and injoy.

via Verne’s newsletter today

3 types of folks to fire immediately

1) Victims
2) Non-believers
3) Know-it-alls

from Bizweek

I was reading through my RSS feeds this evening and came across a manifesto by Seth Godin called Stop Stealing Dreams. I downloaded it and read it in the past 2 hours.

A few times while reading, I teared up.

I don’t remember the exact points that I did…I just loved the thoughts that he was conveying. Bottom-line, the educational system that I was brought up in, and is currently still in use trains students to be automatons. Trained to follow directions and work in factories in the industrial age.

Not thinkers, dreamers, scientists, explorers, or engineers.

This is fucked up.

There are how many kids in the system now and will be soon including my son. What can we do about it?

Check out this free book. It’s worth at least a 1/2 hour of your time.

#EMP2012
#LeaderShip
#WhoisDrivingYourBus?
#FunnyStuffyoucannotmakeup

I’m sitting in the classroom at the Brooks House, just thinking and laughing to myself about the Bus Ride last night. Little did Brian know, that he would be leading us on perhaps one of life’s greatest, funnest, and most convoluted lessons.

Story Headline: The Bus Lesson (more…)

Roger Ehrenberg’s Keynote address at the 2009 SIIA Previews Conference, New York City

Here is his website

Via Techcrunch

I have notes on all 32 companies from the Innovation Summit since I sat through the whole day of presentations. I was putting together my blog(s) content from the Phocuswright 2008 Conference and was gonna highlight all of them. Then I remembered that I suck at that…covering events in a play by play manner. I’d rather talk/blog about the events/companies that I loved, not just because they were there… So, here are my thoughts and opinions of companies that I thought had something interesting going on from the Travel Innovation Summit. (more…)